Client Expectations Management: 2 Battles To Be Fought

Recently one of my friends has asked me to consult him on the topic of Client Expectations Management. This request tripped me up because, on the one hand, client expectations management is something really critical for any business, but, on the other hand, I couldn’t remember any specific project management techniques and theories in this field. So, I decided to research this topic in order to share both my findings and my personal experience with you.… [ Read the rest...]