How to Push Back on Unrealistic Requests

Quite often project managers have to deal with difficult situations on their projects. A good example of such a tough situation is when the client comes up with an unrealistic request. In this situation, the project manager faces a dilemma: on the one hand, he doesn’t want to upset the client, but on the other hand, he understands that it is impossible to achieve what the client requests.… [ Read the rest...]

Client Expectations Management: 2 Battles To Be Fought

Recently one of my friends has asked me to consult him on the topic of Client Expectations Management. This request tripped me up because, on the one hand, client expectations management is something really critical for any business, but, on the other hand, I couldn’t remember any specific project management techniques and theories in this field. So, I decided to research this topic in order to share both my findings and my personal experience with you.… [ Read the rest...]

4 Simple Tips on How to Make All Project Stakeholders Happy

Every project manager deals with a number of project stakeholders – those who are interested in the project’s outcome, may affect or be affected by its outcome. Communicating with stakeholders and managing their expectations is one of the most important and yet most complicated tasks that project managers face in their work. To balance conflicting interests of multiple stakeholders project managers have to apply special talents and skills.… [ Read the rest...]