Client Expectations Management: 2 Battles To Be Fought

Posted Leave a commentPosted in Leadership, Management, Stakeholder Management
Recently one of my friends has asked me to consult him on the topic of Client Expectations Management. This request tripped me up because, on the one hand, client expectations management is something really critical for any business, but, on the other hand, I couldn’t remember any specific project management techniques and theories in this field. So, I decided to research this topic in order to share both my findings and my personal experience with you.… [ Read the rest...]

4 Simple Tips on How to Make All Project Stakeholders Happy

Posted Leave a commentPosted in Leadership, Stakeholder Management
Every project manager deals with a number of project stakeholders – those who are interested in the project’s outcome, may affect or be affected by its outcome. Communicating with stakeholders and managing their expectations is one of the most important and yet most complicated tasks that project managers face in their work. To balance conflicting interests of multiple stakeholders project managers have to apply special talents and skills.… [ Read the rest...]